March 11th, 2019
If you notice a shift in the taste profile of a POD, such as hints of bitterness, or notice a reduction in vapor production, please discontinue use of the POD. To ensure consistency, periodically check the liquid level in the POD and replace any POD that is running low on liquid, has begun to have a change in flavor, or is experiencing a reduction in vapor production. In order to check the liquid level, simply remove the POD from the battery device and observe the liquid level in the tank against light. If you're experiencing a change in the flavor-profile and the POD is not nearly empty, please save the affected POD and contact NJOY® Customer Service at 833-ASK-NJOY or email us at [email protected] for assistance.
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