WARNING: This product contains nicotine.
Nicotine is an addictive chemical.
WARNING: Vaping products contain nicotine, a highly addictive chemical.
AVERTISSEMENT : Les produits de vapotage contiennent de la nicotine. La nicotine crée une forte dépendance.
WARNING: This product contains nicotine which is a highly addictive substance. WARNING: Cuimsíonn an táirge seo nicitín, ar substaint an-andúile é.
This product contains nicotine which is a highly addictive substance.
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Frequently Asked Questions

Frequently Asked Questions

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    FAQs Home NJOY ACE PODS
    • What is in an NJOY ACE POD?

      The NJOY® ACE POD holds the liquid for your NJOY® ACE vaping device. The POD magnetically connects to the top of the ACE. Just drop your POD into the opening at the top of the ACE device and NJOY®!

    • Which NJOY ACE POD flavors are available?

      NJOY ACE PODS are available in two (2) flavors: Classic Tobacco and Menthol. Each pack contains two (2) PODS of the same flavor.

    • What is the nicotine content in NJOY ACE PODS?

      NJOY ACE PODS are available in two nicotine levels:

      • 5% nicotine by weight, 5.7% nicotine by volume, 58 mg/mL of nicotine
      • 2.4% nicotine by weight, 2.7% nicotine by volume, 28 mg/mL of nicotine (Classic Tobacco only; in select locations)

    • Can I open and refill the ACE PODS with my own liquid?

      No, NJOY ACE PODS are not refillable. NJOY ACE PODS are designed to work with NJOY e-liquids in order to maintain product quality and consistency. Please do not attempt to open a POD or add liquid.

    • Will my PODS leak?

      NJOY® ACE PODS are designed to prevent leakage; however, a POD may leak slightly during use. Some leakage may occur due to changes in pressure, extreme temperatures, aggressive puffing, excessive handling or if left unused for an extended period of time. If you encounter a leak in your POD, you may continue to use it, but be sure to wipe the POD clean with a dry and clean cloth before re- inserting the POD into the device. If you experience excessive leaking, please save the affected POD and reach out to us at [email protected] for assistance.

    • Why did the flavor change while using my POD?

      If you notice a shift in the taste profile of a POD, such as hints of bitterness, or notice a reduction in vapor production, please discontinue use of the POD. To ensure consistency, periodically check the liquid level in the POD and replace any POD that is running low on liquid, has begun to have a change in flavor, or is experiencing a reduction in vapor production. In order to check the liquid level, simply remove the POD from the battery device and observe the liquid level in the tank against light. If you're experiencing a change in the flavor-profile and the POD is not nearly empty, please save the affected POD and contact NJOY® Customer Service at 833-ASK-NJOY or email us at [email protected] for assistance.

    • What is FEELM?

      FEELM is a heating technology in the NJOY ACE PODS that combines a metallic heating element with a ceramic wick. The ceramic wick holds the liquid from the POD and the metallic film is heated by the NJOY ACE battery. This heating technology provides you an exceptional vaping experience.

    • How should I store my ACE PODS?

      Store your NJOY ACE PODS in a clean, dry, and cool place that is below 77˚F (25˚C). Keep out of reach of children and pets. Do not leave your NJOY ACE PODS in direct sunlight or near sources of heat. Keep your NJOY ACE PODS dry and do not allow them to contact liquid.

    All Topics

    What is in an NJOY ACE POD?
    Which NJOY ACE POD flavors are available?
    What is the nicotine content in NJOY ACE PODS?
    Can I open and refill the ACE PODS with my own liquid?
    Will my PODS leak?
    Why did the flavor change while using my POD?
    What is FEELM?
    How should I store my ACE PODS?

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